A fresh graduate who has an interest in Scrum Mastery and agile management. I have passion for coding and electronics as well.

B.Eng (Hons) Electrical Engineering

University of Technology and Applied Sciences – Oman

[Africa Agility] Scrum Mastery Trainee (Certified Scrum Master)    Oct – Dec 2022

• Implemented Agile Best Practices and taught Agile values and practices to the scrum team.
•  Facilitated scrum events: sprint planning, daily scrum, sprint review, backlog
  refinement and team’s decision making, and conflict resolution
•  Fostered communication and productive relationships with Product Owners, team members. and stakeholders.
•  Assisted with internal and external communication, improving transparency, and radiating information.
•  Provided all support to the team using a servant leadership style whenever possible and leading by example
• Supported and coached Product Owners when needed, especially product backlog refinement and management
• Got the Second place in Africa Agility Hackathon

[Infoline LLC] FIFA World Cup Qatar 2022 Call Center Agent    Sep – Dec 2022

• Provided support and guidance to customers through their Hayya Card Application
• Reported and solved technical issues customers faced
• Answered customers’ inquiries regarding FWC and Qatar events
• Improved communication and problem solving skills as I managed to handle 60+ calls per day and ensured customer’s satisfaction
• Awarded the employee of the week twice

[Sensor Company] Electrical & Electronics Engineer    Jun – Aug 2022

• Developed a digital prayer reminder clock using Raspberry pi
• Held programming workshops for adults and kids
• Helped university students with their projects using Arduino